> ## Documentation Index
> Fetch the complete documentation index at: https://docs.corbado.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Passkey Creation: After Passkey Login Error

> Passkey creation after a failed passkey attempt and policy-compliant fallback.

export const ToolingFrame = ({imageURL, caption, imageName, containerBackground = 'rgb(249,250,252,1)'}) => {
  React.useEffect(() => {
    const style = document.createElement('style');
    style.textContent = `
            .drag-hint {
                bottom: 20px;
            }
            .caption-text {
                font-size: 16px;
            }
            @media (max-width: 768px) {
                .drag-hint {
                    bottom: 80px !important;
                }
                .caption-text {
                    font-size: 12px !important;
                }
                .caption-container {
                    padding: 6px !important;
                }
            }
        `;
    document.head.appendChild(style);
    return () => document.head.removeChild(style);
  }, []);
  const [showLightbox, setShowLightbox] = React.useState(false);
  const [viewportPadding, setViewportPadding] = React.useState(100);
  const imgRef = React.useRef(null);
  const containerRef = React.useRef(null);
  const imageTransformRef = React.useRef(null);
  const scaleDisplayRef = React.useRef(null);
  const dragHintRef = React.useRef(null);
  const zoomInBtnRef = React.useRef(null);
  const zoomOutBtnRef = React.useRef(null);
  const resetBtnRef = React.useRef(null);
  const stateRef = React.useRef({
    isDragging: false,
    isZooming: false,
    position: {
      x: 0,
      y: 0
    },
    dragStart: {
      x: 0,
      y: 0
    },
    initialDistance: 0,
    imageDimensions: {
      width: 0,
      height: 0
    },
    imageLoaded: false,
    naturalDimensions: {
      width: 0,
      height: 0
    },
    initialDimensions: {
      width: 0,
      height: 0
    },
    gestureBaseWidth: 0
  });
  const maxScale = 3;
  const zoomStep = 0.2;
  const getViewportPadding = React.useCallback(() => {
    const width = typeof window !== 'undefined' ? window.innerWidth : 1200;
    if (width < 640) return 20;
    if (width < 1024) return 40;
    return 100;
  }, []);
  React.useEffect(() => {
    const updatePadding = () => setViewportPadding(getViewportPadding());
    updatePadding();
    window.addEventListener('resize', updatePadding);
    return () => window.removeEventListener('resize', updatePadding);
  }, [getViewportPadding]);
  const updateTransform = () => {
    if (imageTransformRef.current) {
      const {position, imageDimensions} = stateRef.current;
      imageTransformRef.current.style.transform = `translate(${position.x}px, ${position.y}px)`;
      const img = imageTransformRef.current.querySelector('img');
      if (img && imageDimensions.width) {
        img.style.width = `${imageDimensions.width}px`;
        img.style.height = 'auto';
        void img.offsetHeight;
        const actualHeight = img.offsetHeight;
        if (actualHeight && actualHeight !== imageDimensions.height) {
          stateRef.current.imageDimensions.height = actualHeight;
        }
      }
    }
    if (scaleDisplayRef.current) {
      const {imageDimensions, initialDimensions} = stateRef.current;
      if (initialDimensions.width) {
        const relativeScale = imageDimensions.width / initialDimensions.width * 100;
        scaleDisplayRef.current.textContent = `${Math.round(relativeScale)}%`;
      }
    }
    updateButtonStates();
    updateDragHint();
  };
  const updateButtonStates = () => {
    const {imageDimensions, position, initialDimensions} = stateRef.current;
    if (zoomInBtnRef.current && initialDimensions.width) {
      const absoluteMaxWidth = initialDimensions.width * maxScale;
      const isDisabled = imageDimensions.width >= absoluteMaxWidth;
      zoomInBtnRef.current.style.opacity = isDisabled ? '0.5' : '1';
      zoomInBtnRef.current.style.cursor = isDisabled ? 'not-allowed' : 'pointer';
    }
    if (zoomOutBtnRef.current && initialDimensions.width) {
      const isDisabled = imageDimensions.width <= initialDimensions.width;
      zoomOutBtnRef.current.style.opacity = isDisabled ? '0.5' : '1';
      zoomOutBtnRef.current.style.cursor = isDisabled ? 'not-allowed' : 'pointer';
    }
    if (resetBtnRef.current && initialDimensions.width) {
      const isDisabled = imageDimensions.width === initialDimensions.width && position.x === 0 && position.y === 0;
      resetBtnRef.current.style.opacity = isDisabled ? '0.5' : '1';
      resetBtnRef.current.style.cursor = isDisabled ? 'not-allowed' : 'pointer';
    }
  };
  const updateDragHint = () => {
    if (dragHintRef.current && containerRef.current) {
      const {imageDimensions} = stateRef.current;
      const imgWidth = imageDimensions.width;
      const imgHeight = imageDimensions.height;
      const containerWidth = containerRef.current.offsetWidth;
      const containerHeight = containerRef.current.offsetHeight;
      const shouldShow = imgWidth > containerWidth || imgHeight > containerHeight;
      dragHintRef.current.style.display = shouldShow ? 'block' : 'none';
    }
  };
  const updateContainerCursor = () => {
    if (!containerRef.current) return;
    const {isDragging, imageLoaded, imageDimensions} = stateRef.current;
    if (!imageLoaded) {
      containerRef.current.style.cursor = 'wait';
      return;
    }
    if (isDragging) {
      containerRef.current.style.cursor = 'grabbing';
      return;
    }
    const imgWidth = imageDimensions.width;
    const imgHeight = imageDimensions.height;
    const containerWidth = containerRef.current.offsetWidth;
    const containerHeight = containerRef.current.offsetHeight;
    const isOverflowing = imgWidth > containerWidth || imgHeight > containerHeight;
    containerRef.current.style.cursor = isOverflowing ? 'grab' : 'default';
  };
  const handleDownload = async e => {
    e.preventDefault();
    e.stopPropagation();
    try {
      const response = await fetch(imageURL);
      const blob = await response.blob();
      const url = window.URL.createObjectURL(blob);
      const link = document.createElement('a');
      link.href = url;
      link.download = imageName || 'image.webp';
      document.body.appendChild(link);
      link.click();
      document.body.removeChild(link);
      window.URL.revokeObjectURL(url);
    } catch (error) {
      console.error('Download failed:', error);
    }
  };
  const handleImageClick = e => {
    e.preventDefault();
    e.stopPropagation();
    setShowLightbox(true);
  };
  const closeLightbox = () => {
    setShowLightbox(false);
    stateRef.current = {
      isDragging: false,
      isZooming: false,
      position: {
        x: 0,
        y: 0
      },
      dragStart: {
        x: 0,
        y: 0
      },
      initialDistance: 0,
      imageDimensions: {
        width: 0,
        height: 0
      },
      imageLoaded: false,
      naturalDimensions: {
        width: 0,
        height: 0
      },
      initialDimensions: {
        width: 0,
        height: 0
      },
      gestureBaseWidth: 0
    };
  };
  const handleMouseDown = e => {
    const state = stateRef.current;
    if (!containerRef.current || !state.imageDimensions.width || !state.imageDimensions.height) return;
    const containerWidth = containerRef.current.offsetWidth;
    const containerHeight = containerRef.current.offsetHeight;
    const imgWidth = state.imageDimensions.width;
    const imgHeight = state.imageDimensions.height;
    const isOverflowing = imgWidth - containerWidth >= 1 || imgHeight - containerHeight >= 1;
    if (!isOverflowing) return;
    state.isDragging = true;
    state.dragStart = {
      x: e.clientX - state.position.x,
      y: e.clientY - state.position.y
    };
    updateContainerCursor();
  };
  const handleMouseMove = e => {
    const state = stateRef.current;
    if (!state.isDragging || !containerRef.current) return;
    let newX = e.clientX - state.dragStart.x;
    let newY = e.clientY - state.dragStart.y;
    if (state.imageDimensions.width && state.imageDimensions.height) {
      const containerWidth = containerRef.current.offsetWidth;
      const containerHeight = containerRef.current.offsetHeight;
      const imgWidth = state.imageDimensions.width;
      const imgHeight = state.imageDimensions.height;
      const isWider = imgWidth - containerWidth >= 1;
      const isTaller = imgHeight - containerHeight >= 1;
      if (isWider) {
        const halfOverflowX = (imgWidth - containerWidth) / 2;
        newX = Math.min(Math.max(newX, -halfOverflowX), halfOverflowX);
      } else {
        newX = 0;
      }
      if (isTaller) {
        const halfOverflowY = (imgHeight - containerHeight) / 2;
        newY = Math.min(Math.max(newY, -halfOverflowY), halfOverflowY);
      } else {
        newY = 0;
      }
    }
    state.position = {
      x: newX,
      y: newY
    };
    updateTransform();
  };
  const handleMouseUp = () => {
    stateRef.current.isDragging = false;
    updateContainerCursor();
  };
  const handleZoom = (newWidth, centerX, centerY) => {
    const state = stateRef.current;
    if (!containerRef.current || !state.imageDimensions.width || !state.imageDimensions.height) return;
    if (!state.initialDimensions.width || !state.initialDimensions.height) return;
    if (!state.naturalDimensions.width || !state.naturalDimensions.height) return;
    const absoluteMaxWidth = state.initialDimensions.width * maxScale;
    const boundedWidth = Math.max(state.initialDimensions.width, Math.min(absoluteMaxWidth, newWidth));
    const aspectRatio = state.naturalDimensions.height / state.naturalDimensions.width;
    const boundedHeight = boundedWidth * aspectRatio;
    let newX = state.position.x;
    let newY = state.position.y;
    if (centerX !== undefined && centerY !== undefined) {
      const rect = containerRef.current.getBoundingClientRect();
      const offsetX = centerX - rect.left - rect.width / 2;
      const offsetY = centerY - rect.top - rect.height / 2;
      const sizeRatio = boundedWidth / state.imageDimensions.width;
      newX = state.position.x - offsetX * (sizeRatio - 1);
      newY = state.position.y - offsetY * (sizeRatio - 1);
    }
    const containerWidth = containerRef.current.offsetWidth;
    const containerHeight = containerRef.current.offsetHeight;
    const isWiderThanContainer = boundedWidth - containerWidth >= 1;
    const isTallerThanContainer = boundedHeight - containerHeight >= 1;
    if (isWiderThanContainer) {
      const maxX = (boundedWidth - containerWidth) / 2;
      const minX = -maxX;
      newX = Math.min(Math.max(newX, minX), maxX);
    } else {
      newX = 0;
    }
    if (isTallerThanContainer) {
      const maxY = (boundedHeight - containerHeight) / 2;
      const minY = -maxY;
      newY = Math.min(Math.max(newY, minY), maxY);
    } else {
      newY = 0;
    }
    state.position = {
      x: newX,
      y: newY
    };
    state.imageDimensions = {
      width: boundedWidth,
      height: boundedHeight
    };
    updateTransform();
    updateContainerCursor();
  };
  const zoomIn = () => {
    const state = stateRef.current;
    if (!state.initialDimensions.width) return;
    const absoluteMaxWidth = state.initialDimensions.width * maxScale;
    if (state.imageDimensions.width >= absoluteMaxWidth) return;
    const relativeZoomStep = state.initialDimensions.width * zoomStep;
    handleZoom(state.imageDimensions.width + relativeZoomStep);
  };
  const zoomOut = () => {
    const state = stateRef.current;
    if (!state.initialDimensions.width) return;
    if (state.imageDimensions.width <= state.initialDimensions.width) return;
    const relativeZoomStep = state.initialDimensions.width * zoomStep;
    handleZoom(state.imageDimensions.width - relativeZoomStep);
  };
  const resetTransform = () => {
    const state = stateRef.current;
    if (!state.initialDimensions.width || !state.initialDimensions.height) return;
    if (state.imageDimensions.width === state.initialDimensions.width && state.position.x === 0 && state.position.y === 0) return;
    state.imageDimensions = {
      ...state.initialDimensions
    };
    state.position = {
      x: 0,
      y: 0
    };
    updateTransform();
    updateContainerCursor();
  };
  const handleWheel = e => {
    e.preventDefault();
    e.stopPropagation();
    const state = stateRef.current;
    if (!state.imageDimensions.width) return;
    if (e.ctrlKey) {
      const zoomFactor = 1 - e.deltaY * 0.01;
      const newWidth = state.imageDimensions.width * zoomFactor;
      handleZoom(newWidth, e.clientX, e.clientY);
      return;
    }
    const delta = -e.deltaY * 0.001;
    const sizeChange = state.imageDimensions.width * delta;
    const newWidth = state.imageDimensions.width + sizeChange;
    handleZoom(newWidth, e.clientX, e.clientY);
  };
  const getTouchDistance = touches => {
    const dx = touches[0].clientX - touches[1].clientX;
    const dy = touches[0].clientY - touches[1].clientY;
    return Math.sqrt(dx * dx + dy * dy);
  };
  const handleTouchStart = e => {
    const state = stateRef.current;
    if (e.touches.length === 2) {
      e.preventDefault();
      state.isZooming = true;
      state.initialDistance = getTouchDistance(e.touches);
    } else if (e.touches.length === 1) {
      if (!containerRef.current || !state.imageDimensions.width || !state.imageDimensions.height) return;
      const containerWidth = containerRef.current.offsetWidth;
      const containerHeight = containerRef.current.offsetHeight;
      const imgWidth = state.imageDimensions.width;
      const imgHeight = state.imageDimensions.height;
      const isOverflowing = imgWidth - containerWidth >= 1 || imgHeight - containerHeight >= 1;
      if (!isOverflowing) return;
      state.isDragging = true;
      state.dragStart = {
        x: e.touches[0].clientX - state.position.x,
        y: e.touches[0].clientY - state.position.y
      };
      updateContainerCursor();
    }
  };
  const handleTouchMove = e => {
    const state = stateRef.current;
    if (e.touches.length === 2 && state.isZooming) {
      e.preventDefault();
      const currentDistance = getTouchDistance(e.touches);
      const sizeDelta = currentDistance / state.initialDistance;
      const newWidth = state.imageDimensions.width * sizeDelta;
      const centerX = (e.touches[0].clientX + e.touches[1].clientX) / 2;
      const centerY = (e.touches[0].clientY + e.touches[1].clientY) / 2;
      handleZoom(newWidth, centerX, centerY);
      state.initialDistance = currentDistance;
    } else if (e.touches.length === 1 && state.isDragging && containerRef.current) {
      let newX = e.touches[0].clientX - state.dragStart.x;
      let newY = e.touches[0].clientY - state.dragStart.y;
      if (state.imageDimensions.width && state.imageDimensions.height) {
        const containerWidth = containerRef.current.offsetWidth;
        const containerHeight = containerRef.current.offsetHeight;
        const imgWidth = state.imageDimensions.width;
        const imgHeight = state.imageDimensions.height;
        const isWider = imgWidth - containerWidth >= 1;
        const isTaller = imgHeight - containerHeight >= 1;
        if (isWider) {
          const halfOverflowX = (imgWidth - containerWidth) / 2;
          newX = Math.min(Math.max(newX, -halfOverflowX), halfOverflowX);
        } else {
          newX = 0;
        }
        if (isTaller) {
          const halfOverflowY = (imgHeight - containerHeight) / 2;
          newY = Math.min(Math.max(newY, -halfOverflowY), halfOverflowY);
        } else {
          newY = 0;
        }
      }
      state.position = {
        x: newX,
        y: newY
      };
      updateTransform();
    }
  };
  const handleTouchEnd = e => {
    const state = stateRef.current;
    if (e.touches.length < 2) {
      state.isZooming = false;
    }
    if (e.touches.length === 0) {
      state.isDragging = false;
      updateContainerCursor();
    }
  };
  React.useEffect(() => {
    const handleEscape = e => {
      if (e.key === 'Escape' && showLightbox) {
        closeLightbox();
      }
    };
    const preventScroll = e => {
      e.preventDefault();
      e.stopPropagation();
      return false;
    };
    if (showLightbox) {
      const originalOverflow = document.body.style.overflow;
      const originalPosition = document.body.style.position;
      const scrollY = window.scrollY;
      document.body.style.overflow = 'hidden';
      document.body.style.position = 'fixed';
      document.body.style.top = `-${scrollY}px`;
      document.body.style.width = '100%';
      window.addEventListener('wheel', preventScroll, {
        passive: false
      });
      window.addEventListener('touchmove', preventScroll, {
        passive: false
      });
      window.addEventListener('scroll', preventScroll, {
        passive: false
      });
      document.addEventListener('keydown', handleEscape);
      document.addEventListener('mousemove', handleMouseMove);
      document.addEventListener('mouseup', handleMouseUp);
      return () => {
        document.body.style.overflow = originalOverflow;
        document.body.style.position = originalPosition;
        document.body.style.top = '';
        document.body.style.width = '';
        window.scrollTo(0, scrollY);
        window.removeEventListener('wheel', preventScroll);
        window.removeEventListener('touchmove', preventScroll);
        window.removeEventListener('scroll', preventScroll);
        document.removeEventListener('keydown', handleEscape);
        document.removeEventListener('mousemove', handleMouseMove);
        document.removeEventListener('mouseup', handleMouseUp);
      };
    }
  }, [showLightbox]);
  React.useEffect(() => {
    if (!showLightbox || !containerRef.current) return;
    const el = containerRef.current;
    const state = stateRef.current;
    const onGestureStart = e => {
      e.preventDefault();
      e.stopPropagation();
      state.isZooming = true;
      state.gestureBaseWidth = state.imageDimensions.width || state.initialDimensions.width || 0;
    };
    const onGestureChange = e => {
      e.preventDefault();
      e.stopPropagation();
      if (!state.gestureBaseWidth) return;
      const newWidth = state.gestureBaseWidth * e.scale;
      const cx = e.clientX ?? el.getBoundingClientRect().left + el.getBoundingClientRect().width / 2;
      const cy = e.clientY ?? el.getBoundingClientRect().top + el.getBoundingClientRect().height / 2;
      handleZoom(newWidth, cx, cy);
    };
    const onGestureEnd = e => {
      e.preventDefault();
      e.stopPropagation();
      state.isZooming = false;
      state.gestureBaseWidth = 0;
    };
    const onWheelCapture = e => {
      if (e.ctrlKey) {
        e.preventDefault();
        e.stopPropagation();
        const zoomFactor = 1 - e.deltaY * 0.01;
        const newWidth = state.imageDimensions.width * zoomFactor;
        handleZoom(newWidth, e.clientX, e.clientY);
      }
    };
    el.addEventListener('gesturestart', onGestureStart, {
      passive: false
    });
    el.addEventListener('gesturechange', onGestureChange, {
      passive: false
    });
    el.addEventListener('gestureend', onGestureEnd, {
      passive: false
    });
    el.addEventListener('wheel', onWheelCapture, {
      passive: false
    });
    return () => {
      el.removeEventListener('gesturestart', onGestureStart);
      el.removeEventListener('gesturechange', onGestureChange);
      el.removeEventListener('gestureend', onGestureEnd);
      el.removeEventListener('wheel', onWheelCapture);
    };
  }, [showLightbox]);
  return <>
            <div className="flex flex-col">
                <div onClick={e => {
    e.preventDefault();
    e.stopPropagation();
  }}>
                    <Frame caption={caption}>
                        <div onClick={handleImageClick} onKeyDown={e => {
    if (e.key === 'Enter' || e.key === ' ') {
      handleImageClick(e);
    }
  }} role="button" tabIndex={0} aria-label={`Enlarge diagram: ${caption}`} className="cursor-zoom-in" style={{
    display: 'block',
    position: 'relative'
  }}>
                            <img ref={imgRef} src={imageURL} alt={caption || imageName} className="w-full h-auto" style={{
    pointerEvents: 'none'
  }} />
                        </div>
                    </Frame>
                </div>
                <div className="flex justify-end my-2">
                    <Tooltip tip="Download image">
                        <button type="button" aria-label={`Download ${caption}`} onClick={handleDownload} className="bg-white text-black text-xs px-3 py-2 rounded-md border border-gray-300 hover:bg-gray-100 transition-all cursor-pointer">
                            <Icon icon="arrow-down-to-line" iconType="regular" color="black" /> 
                        </button>
                    </Tooltip>
                </div>
            </div>

            {showLightbox && <div role="dialog" aria-modal="true" aria-label={caption} style={{
    position: 'fixed',
    top: 0,
    left: 0,
    width: '100%',
    height: '100%',
    backgroundColor: 'rgba(0, 0, 0, 0.95)',
    zIndex: 999999,
    display: 'flex',
    alignItems: 'center',
    cursor: 'default',
    justifyContent: 'center',
    padding: `${Math.round(viewportPadding / 2)}px`,
    touchAction: 'none'
  }} onWheel={e => {
    e.preventDefault();
    e.stopPropagation();
  }}>
                    <div ref={containerRef} style={{
    position: 'relative',
    width: '100%',
    height: '100%',
    minWidth: `calc(100vw - ${viewportPadding}px)`,
    minHeight: `calc(100vh - ${viewportPadding}px)`,
    maxWidth: '100%',
    maxHeight: '100%',
    overflow: 'hidden',
    cursor: 'wait',
    display: 'flex',
    alignItems: 'center',
    justifyContent: 'center',
    borderRadius: '15px',
    border: '2px solid rgba(255, 255, 255, 0.3)',
    touchAction: 'none',
    backgroundColor: containerBackground,
    userSelect: 'none',
    WebkitUserSelect: 'none',
    MozUserSelect: 'none',
    msUserSelect: 'none',
    WebkitTouchCallout: 'none',
    WebkitTapHighlightColor: 'transparent'
  }} onMouseDown={handleMouseDown} onWheel={handleWheel} onTouchStart={handleTouchStart} onTouchMove={handleTouchMove} onTouchEnd={handleTouchEnd}>
                        <div className="caption-container" style={{
    position: 'absolute',
    left: '20px',
    top: '20px',
    zIndex: 1000000,
    backgroundColor: 'rgba(36, 36, 36, 0.76)',
    padding: '10px',
    borderRadius: '15px',
    border: '1px solid rgba(255, 255, 255, 0.3)',
    pointerEvents: 'none'
  }}>
                            <p className="caption-text" style={{
    fontSize: '16px',
    fontWeight: 'bold',
    color: 'white',
    marginLeft: '10px'
  }}>
                                {caption}
                            </p>
                        </div>
                        <button type="button" aria-label="Close enlarged view" onClick={closeLightbox} onMouseDown={e => e.stopPropagation()} style={{
    position: 'absolute',
    top: '20px',
    right: '20px',
    background: 'rgba(36, 36, 36, 0.76)',
    border: '1px solid rgba(255, 255, 255, 0.3)',
    color: 'white',
    fontSize: '24px',
    width: '40px',
    height: '40px',
    borderRadius: '50%',
    cursor: 'pointer',
    display: 'flex',
    alignItems: 'center',
    justifyContent: 'center',
    transition: 'background 0.2s',
    zIndex: 1000000
  }} onMouseEnter={e => {
    e.target.style.background = 'rgba(36, 36, 36, 0.9)';
  }} onMouseLeave={e => {
    e.target.style.background = 'rgba(36, 36, 36, 0.76)';
  }}>
                            ×
                        </button>
                        <div style={{
    position: 'absolute',
    bottom: '20px',
    left: '20px',
    display: 'flex',
    gap: '10px',
    zIndex: 1000000
  }}>
                            <button type="button" aria-label="Zoom in" ref={zoomInBtnRef} onClick={e => {
    e.stopPropagation();
    zoomIn();
  }} onMouseDown={e => e.stopPropagation()} style={{
    background: 'rgba(36, 36, 36, 0.76)',
    border: '1px solid rgba(255, 255, 255, 0.3)',
    color: 'white',
    fontSize: '20px',
    width: '40px',
    height: '40px',
    borderRadius: '8px',
    cursor: 'pointer',
    display: 'flex',
    alignItems: 'center',
    justifyContent: 'center',
    transition: 'background 0.2s',
    opacity: 1
  }} onMouseEnter={e => {
    if (!e.target.disabled) e.target.style.background = 'rgba(36, 36, 36, 0.9)';
  }} onMouseLeave={e => {
    e.target.style.background = 'rgba(36, 36, 36, 0.76)';
  }}>
                                +
                            </button>
                            <button type="button" aria-label="Zoom out" ref={zoomOutBtnRef} onClick={e => {
    e.stopPropagation();
    zoomOut();
  }} onMouseDown={e => e.stopPropagation()} style={{
    background: 'rgba(36, 36, 36, 0.76)',
    border: '1px solid rgba(255, 255, 255, 0.3)',
    color: 'white',
    fontSize: '20px',
    width: '40px',
    height: '40px',
    borderRadius: '8px',
    cursor: 'not-allowed',
    display: 'flex',
    alignItems: 'center',
    justifyContent: 'center',
    transition: 'background 0.2s',
    opacity: 0.5,
    pointerEvents: 'auto'
  }} onMouseEnter={e => {
    if (e.target.style.opacity !== '0.5') {
      e.target.style.background = 'rgba(36, 36, 36, 0.9)';
    }
  }} onMouseLeave={e => {
    e.target.style.background = 'rgba(36, 36, 36, 0.76)';
  }}>
                                −
                            </button>
                            <button type="button" aria-label="Reset zoom" ref={resetBtnRef} onClick={e => {
    e.stopPropagation();
    resetTransform();
  }} onMouseDown={e => e.stopPropagation()} style={{
    background: 'rgba(36, 36, 36, 0.76)',
    border: '1px solid rgba(255, 255, 255, 0.3)',
    color: 'white',
    fontSize: '16px',
    width: '40px',
    height: '40px',
    borderRadius: '8px',
    cursor: 'not-allowed',
    display: 'flex',
    alignItems: 'center',
    justifyContent: 'center',
    transition: 'background 0.2s',
    opacity: 0.5,
    pointerEvents: 'auto'
  }} onMouseEnter={e => {
    if (e.target.style.opacity !== '0.5') {
      e.target.style.background = 'rgba(36, 36, 36, 0.9)';
    }
  }} onMouseLeave={e => {
    e.target.style.background = 'rgba(36, 36, 36, 0.76)';
  }}>
                                ⟲
                            </button>
                            <div ref={scaleDisplayRef} style={{
    background: 'rgba(36, 36, 36, 0.76)',
    border: '1px solid rgba(255, 255, 255, 0.3)',
    color: 'white',
    fontSize: '14px',
    padding: '0 12px',
    height: '40px',
    borderRadius: '8px',
    display: 'flex',
    alignItems: 'center',
    justifyContent: 'center',
    minWidth: '60px',
    pointerEvents: 'none'
  }}>
                                100%
                            </div>
                        </div>
                        <div ref={dragHintRef} className="drag-hint" style={{
    display: 'none',
    position: 'absolute',
    right: '20px',
    bottom: '20px',
    zIndex: 1000000,
    backgroundColor: 'rgba(36, 36, 36, 0.76)',
    padding: '10px 15px',
    borderRadius: '15px',
    border: '1px solid rgba(255, 255, 255, 0.3)',
    pointerEvents: 'none'
  }}>
                            <div style={{
    display: 'flex',
    alignItems: 'center',
    gap: '8px'
  }}>
                                <Icon icon="hand" iconType="regular" color="white" />
                                <p style={{
    fontSize: '12px',
    color: 'white',
    margin: 0
  }}>Drag to move image</p>
                            </div>
                        </div>
                        <div ref={imageTransformRef} style={{
    position: 'relative',
    transform: 'translate(0px, 0px)',
    transition: 'none',
    willChange: 'transform',
    flexShrink: 0,
    minWidth: 0,
    minHeight: 0
  }}>
                            <img src={imageURL} alt={caption || imageName} onLoad={e => {
    const state = stateRef.current;
    const naturalWidth = e.target.naturalWidth;
    const naturalHeight = e.target.naturalHeight;
    if (!containerRef.current) return;
    const containerWidth = containerRef.current.offsetWidth;
    const containerHeight = containerRef.current.offsetHeight;
    const scaleX = containerWidth / naturalWidth;
    const scaleY = containerHeight / naturalHeight;
    const initialScale = Math.min(scaleX, scaleY, 1);
    const initialWidth = naturalWidth * initialScale;
    const initialHeight = naturalHeight * initialScale;
    state.naturalDimensions = {
      width: naturalWidth,
      height: naturalHeight
    };
    state.initialDimensions = {
      width: initialWidth,
      height: initialHeight
    };
    state.imageDimensions = {
      width: initialWidth,
      height: initialHeight
    };
    setTimeout(() => {
      state.imageLoaded = true;
      updateTransform();
      updateContainerCursor();
      updateDragHint();
      if (e.target) {
        e.target.style.opacity = '1';
      }
    }, 100);
  }} style={{
    display: 'block',
    width: 'auto',
    height: 'auto',
    maxWidth: 'none',
    maxHeight: 'none',
    opacity: 0,
    transition: 'opacity 0.2s ease-in-out',
    pointerEvents: 'none',
    userSelect: 'none',
    WebkitUserSelect: 'none',
    MozUserSelect: 'none',
    msUserSelect: 'none',
    WebkitTouchCallout: 'none',
    WebkitTapHighlightColor: 'transparent',
    WebkitDrag: 'none',
    WebkitUserDrag: 'none',
    KhtmlUserSelect: 'none'
  }} draggable="false" />
                        </div>
                    </div>
                </div>}
        </>;
};

## Passkey Creation after Error

After a passkey login error, users may need to complete an approved fallback before adding another passkey. This flow covers that recovery case on desktop and mobile web.

### Common Scenarios leading to Passkey Login Errors

Passkey login errors can occur in several situations:

* **Locally deleted passkeys**: The user has deleted their passkey from their device or password manager
* **Different cloud account**: The user is using a familiar device that is now connected to a different iCloud account or, on Android, a different Google account
* **Logged-out password manager**: The user has signed out of their password manager that stored the passkey

### How Readiness Logic supports Recovery

A readiness layer can use repeated outcomes and successful policy-compliant fallback as evidence that another usable passkey may help. A local failure does not prove an existing credential is broken everywhere. The relying party does not silently revoke an older server record, although the active credential provider may replace its own provider-side passkey.

<Tip>
  This recovery flow is part of a broader [passkey fallback and recovery strategy](https://www.corbado.com/blog/passkey-fallback-recovery). Learn more about designing resilient authentication systems that handle passkey errors gracefully while maintaining security.
</Tip>

<ToolingFrame imageURL="/images/authentication-flow/web-app/desktop/append-after-error-macos.webp" caption="Representative web passkey creation flow after an error shown on macOS" imageName="append-after-error-macos.webp" />

<Steps>
  <Step title="User enters identifier">
    * User enters their identifier (email/username) on the login page.
    * System now knows which user account is attempting to log in.
  </Step>

  <Step title="System routes an account with registered passkeys">
    * Server state shows that the account has one or more registered passkeys, and the routing layer estimates that a passkey attempt is appropriate in this context.
  </Step>

  <Step title="Passkey login errors occur">
    * User encounters one or more passkey login errors.
    * Common causes: deleted passkey, different cloud account, logged-out password manager.
    * System recognizes repeated login failures.
  </Step>

  <Step title="Complete approved fallback or recovery">
    * After the declared passkey retry policy is exhausted, the user completes an approved fallback or recovery for the same account, including every factor required by account policy.
  </Step>

  <Step title="Recovery: Passkey append initiates">
    * After policy-compliant fallback, the user is offered an option to add another usable passkey for future sign-ins.
    * Older server credentials remain accepted unless a separate lifecycle decision revokes them. Provider-side storage may retain or replace a local passkey and must not be guessed.
  </Step>

  <Step title="System passkey-creation sheet appears">
    * The user authorizes creation with a platform-supported device-unlock method.
  </Step>

  <Step title="Additional passkey creation succeeds">
    * The relying party verifies and adds the new credential to the account.
    * The new passkey can be used for future sign-ins; this result does not claim that an older credential was repaired or removed.
  </Step>

  <Step title="Redirection to app dashboard">
    * User is redirected to the app dashboard.
  </Step>
</Steps>

## Acceptance criteria

| Benchmark as | User reach |
| ------------ | ---------- |
| Conditional  | Mid        |

<Note>
  A web authentication exception is not proof that a passkey was deleted or
  is permanently broken. This flow creates an additional usable credential;
  the relying party does not silently revoke older server records or infer
  provider-side replacement from a successful client ceremony.
</Note>

| ID            | Level | Acceptance criterion                                                                                                                                                                                                                                                                                       | How to verify                                                                                                                                                                                                                                        |
| ------------- | ----- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **W2.5-AC01** | Core  | A cancelled or failed passkey attempt can indicate that the expected passkey is not available on the current client, for example after a device or credential-provider change. Offer creation only after the user successfully signs in with fallback and the current client is ready to create a passkey. | Cancel or fail a passkey attempt on a client without the expected passkey, then complete fallback and confirm that creation is offered. Repeat with unsuccessful fallback and with a client that cannot create a passkey. The offer does not appear. |
| **W2.5-AC02** | Core  | The prompt describes the outcome as adding a passkey for future sign-in on the current environment, not repairing or replacing an existing credential.                                                                                                                                                     | Review the rendered recovery prompt. It describes an additional credential and makes no repair or replacement claim.                                                                                                                                 |
| **W2.5-AC03** | Core  | Successful creation does not silently revoke an older server credential; any server-side invalidation remains a separately authorized, risk-based action.                                                                                                                                                  | Create an additional passkey while an older credential remains usable elsewhere. Confirm both server records remain bound until a separate invalidation action succeeds.                                                                             |
| **W2.5-AC04** | Core  | After verified creation, recovery eligibility is recomputed from current state without marking an older credential repaired, replaced, or revoked.                                                                                                                                                         | Complete creation and repeat the recovery decision. Confirm routing uses current state and makes no unsupported claim about an older credential.                                                                                                     |
| **W2.5-AC05** | Core  | The additional passkey is stored for the authenticated account and can complete a later passkey sign-in to that same account.                                                                                                                                                                              | Complete the recovery creation flow, sign out and use the additional passkey to sign in again. The assertion resolves to the same account.                                                                                                           |

### References

* **Relevant criteria:** **W2.5-AC01–AC02 and W2.5-AC04–AC05**: [How to get high passkey adoption in creation flows](https://www.corbado.com/blog/passkey-creation-best-practices) covers recovery eligibility after fallback, additional-passkey messaging, successful creation and state-aware re-evaluation.
* **Relevant criteria:** **W2.5-AC01–AC02**: [Ultimate WebAuthn errors in production guide](https://www.corbado.com/blog/webauthn-errors) covers requiring context beyond ambiguous browser exceptions and avoiding unsupported repair or replacement claims.
* **Relevant criteria:** **W2.5-AC01**: [Passkey fallback and recovery](https://www.corbado.com/blog/passkey-fallback-recovery) covers triggering recovery-oriented creation only after policy-valid fallback and evidence of an access problem.
* **Relevant criteria:** **W2.5-AC02–AC05**: [Passkeys user journeys](https://developers.google.com/identity/passkeys/ux/user-journeys) covers adding rather than replacing passkeys, preserving multiple credentials and later use of the added credential.
* **Relevant criteria:** **W2.5-AC03**: [NIST SP 800-63B: Authenticator event management](https://pages.nist.gov/800-63-4/sp800-63b/events/) covers permitting multiple authenticators and requiring separately authorized, risk-based invalidation.
