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Passkey Creation for MFA User Accounts

After the account’s complete MFA sign-in, the app can offer passkey creation for future sign-ins.
Blue steps in the diagram are product-specific and are not part of the passkey benchmark.
1

Login when user has no passkeys and has activated MFA

  • User enters their identifier (email/username) on the login page.
2

Fallback to traditional login method

  • If no passkey exists for the account, the system falls back to the traditional login method (username and password).
3

Complete the configured MFA policy

  • After the primary factor, the user completes every additional factor required by the account’s current policy.
4

Passkey append process initiates

  • Show a manual nudge that explains how a passkey improves the next sign-in.
  • A quality implementation can first open one creation ceremony automatically. If it is cancelled or fails, show the manual nudge without an error.
5

System passkey-creation sheet appears

  • In the manual flow, the sheet appears after the user clicks Continue.
  • The platform asks the user to authorize creation with a supported device-unlock method.
6

Passkey creation successful

  • User successfully creates a passkey and it is now linked with the user account for the respective native app.
7

Continue to the app

  • Skipping the optional nudge continues without a passkey.
  • After the configured limit of cancelled or failed attempts, the app continues without another prompt or error.

Acceptance criteria

This flow covers passkey enrollment after the account’s complete MFA sign-in.

References