Cancellation During Passkey Creation
The baseline is a manual post-login nudge that explains why creating a passkey helps. Automatically opening the creation ceremony can improve adoption, but cancellation must return the user to a calm manual choice.1
Manual creation nudge is available
- After an eligible login, the nudge explains how a passkey improves the next sign-in.
- The user can click Continue to start creation or continue without a passkey.
2
Creation starts
- In the core flow, the ceremony opens after the user clicks Continue.
- A quality implementation can open one ceremony automatically before showing the manual nudge.
3
The user cancels the ceremony
- The application shows the manual nudge without an error, so the user can read the explanation before deciding again.
- The ceremony remains closed until the user clicks Continue.
4
The user retries or continues
- Clicking Continue starts one new creation ceremony.
- After the configured attempt limit, the application stops offering creation and continues without a passkey or an error.
Acceptance criteria
The manual post-login creation nudge is the core flow. Automatically opening the ceremony and offering a manual retry after cancellation are quality improvements.
References
- Relevant criteria: W2.8-AC01–AC02: Passkeys user journeys covers the post-login creation explanation and a clear path to retry after cancellation.
- Relevant criteria: W2.8-AC01–AC03: How to get high passkey adoption in creation flows covers manual and automatic post-login creation, follow-up prompts and stopping repeated prompts after a defined limit.