Skip to main content

​
Identifier-First Login

This is an identifier-first flow where users enter their identifier (email, phone, or username) into the login textfield first. The system then uses Passkey Intelligence to automatically determine if passkey login should be triggered on the current device or via cross-device authentication. Critical for Login Success: Passkey Intelligence only triggers platform or cross-device login when there’s a high probability of success. This smart decision-making significantly increases overall login completion rates by avoiding failed authentication attempts.
How Passkey Intelligence Works: After the user enters their identifier, the system uses Passkey Intelligence to make smart decisions about authentication. It only triggers platform authentication or cross-device login (via QR code) when there’s a high likelihood of success. This prevents users from encountering failed authentication attempts, which significantly improves overall login completion rates.
  • macOS
  • Windows
  • iOS
  • Android
textfield-passkeys-macos.png

macOS identifier-first login flow

1

User enters identifier

  • User types their identifier (email, phone, or username) into the login textfield on the web-app.
  • System now knows which user account is attempting to log in.
2

Passkey Intelligence determines authentication method

  • The system uses Passkey Intelligence to analyze if this user has a passkey available.
  • It intelligently determines the best authentication approach:
    • Platform authentication: If a passkey is stored on the current device
    • Cross-device authentication: If a passkey exists on a mobile device (via QR code)
    • Fallback to traditional login: If no viable passkey route is detected
  • Key advantage: Only triggers passkey login if there’s a high probability of success, preventing user frustration from failed attempts.
3

OS-native biometric modal appears

  • If Passkey Intelligence determines a passkey is available, the system automatically triggers the authentication prompt.
  • User verifies their identity using their screen lock (e.g., fingerprint, PIN, or face recognition).
4

Access granted

  • User is seamlessly logged in and redirected to the dashboard.
⌘I